| |
| |
|
Ecommerce Information |
|
|
|
The Top 10 E-Commerce Ways to Follow up with Clients - Part 1
Did you know that 80% of all sales are made after the 5th contact? The biggest mistake we make is not following up with our clients regularly. We not only lose the chance to offer other services and products, we lose the chance for satisfied clients' referrals. Building your practice needs consistent bi-monthly follow-ups. If you think this takes too much time, follow my lead and delegate some of it where you will spend only 6-8 hours a week. Remember, only marketing and promotion builds income and business, the rest are expenses. Here's the top ten ways: 1. Keep track of every one who contacts you, in person or by email about coaching or other service. Treat email addresses like gold. These are already qualified, targeted future clients. Copy and paste their email note, date, and question into Textpad or notepad under the name "potential clients." Print it out and keep in a hard file named the same.
When someone connects with you, copy and paste their address into your computer folder called "eLists." Place the address where you think it belongs. Name one file "potential clients." If they are past clients, create another list and call it "past clients." If present clients, make a file for them too. Categorized into groups, you can personalize your note to each one. Every month you'll want contact one of these groups and offer them something special. 3. Keep track of your ezine subscribers' emails separately. While you may use a company to send out your ezine, you may also want to have that list handy in your own office. My assistant uses www.textpad.com shareware program to manage all of my different email lists. Since I only send out my ezine on book coaching and business tip monthly, I follow up in between with a thank you or special offer. It takes less than 3 minutes to send out through text pad. 4. Choose the appropriate follow up message for each group. For your monthly ezine, you may want to send out a mini "marketing survey." You ask 4-8 questions. For any who takes the time to respond, you offer them a fre.e eBook or report. In one follow up I asked, "What are the 3 top questions you want answered about writing and publishing a book?" My subscribers knew I was thinking about them and appreciated it by signing up for the follow up small cost book coaching marathon teleclass. People love fre.ebies, so when your follow up offers a fre.e tip or question and answer, your potential clients will see your value. 5. Leverage big results from just a little effort. Don't waste any information that helps you promote. After you get responses to your mini survey, use them again and again. After you answer the questions, keep them in a folder called Q and A. Create a new web site link and post them as new content for your hungry web site visitors. When other professionals ask me for an interview for their ezines and sites, I get them via email, answer them and get promoted by others through their ezines and Web sites. At the same time, I divide these interviews into articles under 1000 words and submit them to opt-in ezines looking for free content. From just one ezine interview, several high power professionals called me to order books first, then to become business clients. Don't think you are bothering your contacts. If they don't want your news, they can opt-out. Thank you's and free gifts keep your name in front of your buyers. It tells them you appreciate them and let's them know what new things you can offer them. Follow up is good business. Part two of this article is available at www.bookcoaching.com/freearticles/article-130.shtml. Judy Cullins, 20-year book and Internet Marketing Coach, Author of 10 eBooks including "Write your eBook Fast," and "How to Market your Business on the Internet," she offers free help through her 2 monthly ezines, The Book Coach Says...and Business Tip of the Month at http://www.bookcoaching.com/opt-in.shtml and over 140 free articles. Email her at mailto:Judy@bookcoaching.com
MORE RESOURCES:
Ecommerce - Google News |
|
|
|
RELATED ARTICLES
10 Second Internet Person, sound familiar? Some people do not understand the Internet idea of online commerce, but then again some people do not understand themselves either. To fully understand Internet Commerce you really only need to monitor your "clicking habits" for a few days to see where you are going and what if anything you are buying. Managing Project Risks and Issues Inherent (or Business) RiskInherent Risk is the risk that exists in the environment around your portal project. It will tend to be unique to your organisation; it's culture and politics. Creating Legal Framework for E-commerce Taxation; non-tax statutes We have to make amendments in existing substantive and procedural laws to make it compactable with changing technological advancement of e-commerce?Amending Contract Act, 1872I recommend the amendments in section 3 and 4 of contract Act 1872 so as to make the compactable with section 13, 14 and 15, of the electronic transaction ordinance 2002 related with attribute of communication, acknowledgement of receipt and time and place of the communication between the parties. Either additional section should be added for acceptance device of 'electronic communication', or words be added in matter connected with electronic communication relevant section 13,14 and 15 be evoked while interpretation of section 3 and 4 of contract Act 1872. E-Gold E-gold is a digital currency, used extensively on the Internet for making payments in exchange for goods and services.It is one of the first digital e-currency providers, having started in 1996. Do You Need A Merchant Account? Deciding when to get your own merchant account for internet sales can be a confusing and expensive venture. If you have a small to medium sized business and only sell a small amount of products then having your own merchant account may not be the answer for you. Intranet Project Names - Some Ideas "What's in a name? That which we call a rose By any other word would smell as sweet."In this famous quote from Act II of Romeo and Juliet, Juliet tells Romeo that a name is an artificial and meaningless convention, and the fact he is a Montague and she a Capulet (warring families) means nothing to their love. Shopping Online: What You Should Know For some people, shopping online is as normal as driving a car. It's become part of the norm. Credit Card Processing - 7 Things You Need to Know Before Opening an Online Merchant Account When considering opening an online merchant account to accept credit card orders, there are a lot of things you need to keep in mind. The best thing to do is learn all about credit card processing before you open your online merchant account so you can handle everything from the beginning rather than having to go back and make many changes. Alternative E-Commerce Solutions Over the past several years, the Internet has emerged as a breakthrough technology that has and will continue to transform the way we live and communicate, and especially the way we do business.No matter if you are selling a product or a service, the Internet is a means of reaching markets that had otherwise been unreachable in the past. Evaluating Vendors of Ecommerce Fulfillment Services Once your website has secured an order, you have to fulfill it. While the fulfillment of digital goods is usually handled online, the delivery of physical goods is handled in a "brick-and-mortar" world. Mr and Mrs Smith Go Online, as Internet Technology Moves from Fantasy to Normality According to NOP World, 48% of all Internet users have researched or purchased financial products such as insurance and loans on the internet, or used online banking facilities. In April, NOP World had already recorded estimates of 28 million people online in Great Britain, with 13. Why Arent People Buying From Your Ecommerce Website? Your stock is tempting, your prices right - your ecommerce website is good to go, but somehow the customers just aren't buying. So where are you going wrong?Make sure people can find your ecommerce website. Are You Making These E-Commerce Excuses? (part 1) A year ago, I had big plans to re-vamp my web site. I was going to publish my e-newsletter twice a month - every month, and I was going to upgrade my own e-commerce capabilities. 10 Reasons Why People Wont Buy A Second Product From You 1. You didn't follow up after the first sale. Eleven Things You Must Know About A Drop Shipping Directory And Its Company 1. Balance - You want to find a directory rich in many different categories of products rather than the quantity of products available. 10 Reasons To Survey Your Visitors, Subscribers And Customers 1. To find out what type of content visitors want to see on your web site. Using Drop Shipping for E-commerce Thanks to the ubiquity of the internet, online virtual businesses have become very popular business opportunities. Online retail stores are gradually playing a more important role in our lives than the traditional 'brick-and-mortar' retail shops. How To Sell Your Products Online? E-commerce is gaining pace! Research firm eMarketer predicts that 2003 will see online sales reaching US $58.2 billion excluding travel. The Check is in the E-mail Have you ever had someone who owed your business money say, "the check is in the mail." Well now there is an answer to that old tired way of brushing you off and not seeing that check come in the mail week after week after week. Excuse Me, Are You Wasting Traffic? The largest cost and concern of an internet business is customer acquisition; traffic. Both quantity and quality of traffic directly determines the succes of an internet business.
|
| Good Credit Loans | home | site map | School Bus Clothing | Florida Pool Heating |
| © 2006 |
